/* Support tickets — full-width + cinematic gate & loaders */

.page-ticket .site-main {
  padding-top: 0;
  padding-bottom: 0.5rem;
}

@media (max-width: 960px) {
  .page-ticket .site-main {
    padding-bottom: calc(5.5rem + env(safe-area-inset-bottom, 0px));
  }
}

.page-ticket .site-backdrop__mesh {
  opacity: 0.38;
}

.page-ticket .site-backdrop__overlay {
  background:
    linear-gradient(180deg, rgba(5, 5, 8, 0.42) 0%, rgba(5, 5, 8, 0.8) 48%, rgba(5, 5, 8, 0.94) 100%),
    radial-gradient(ellipse 95% 75% at 50% 30%, transparent 0%, rgba(5, 5, 8, 0.48) 100%);
}

.ticket-page {
  --nav-offset: 7.5rem;
  position: relative;
  width: 100%;
  padding: calc(var(--nav-offset) + 1.25rem) 0 clamp(2.5rem, 5vw, 4rem);
  overflow: hidden;
}

/* Atmosphere */
.ticket-page__atmosphere {
  position: absolute;
  inset: 0;
  pointer-events: none;
  overflow: hidden;
}

.ticket-page__grid-lines {
  position: absolute;
  inset: -20% -10%;
  background-image:
    linear-gradient(color-mix(in srgb, var(--accent-2) 7%, transparent) 1px, transparent 1px),
    linear-gradient(90deg, color-mix(in srgb, var(--accent-2) 7%, transparent) 1px, transparent 1px);
  background-size: 48px 48px;
  mask-image: radial-gradient(ellipse 70% 55% at 50% 35%, #000 10%, transparent 72%);
  opacity: 0.45;
  animation: ticketGridDrift 28s linear infinite;
}

@keyframes ticketGridDrift {
  0% { transform: translate(0, 0); }
  100% { transform: translate(48px, 48px); }
}

.ticket-page__beam {
  position: absolute;
  top: -30%;
  left: 20%;
  width: 40%;
  height: 160%;
  background: linear-gradient(105deg, transparent, color-mix(in srgb, var(--accent-2) 14%, transparent), transparent);
  filter: blur(28px);
  opacity: 0.35;
  animation: ticketBeam 9s ease-in-out infinite;
}

@keyframes ticketBeam {
  0%, 100% { transform: translateX(-12%) rotate(8deg); opacity: 0.2; }
  50% { transform: translateX(18%) rotate(8deg); opacity: 0.45; }
}

.ticket-page__orb {
  position: absolute;
  border-radius: 999px;
  filter: blur(56px);
  animation: ticketOrb 14s ease-in-out infinite;
}

.ticket-page__orb--a {
  width: min(34vw, 380px);
  height: min(34vw, 380px);
  left: -8%;
  top: 4%;
  background: color-mix(in srgb, var(--accent) 36%, transparent);
  opacity: 0.5;
}

.ticket-page__orb--b {
  width: min(26vw, 300px);
  height: min(26vw, 300px);
  right: -4%;
  top: 18%;
  background: color-mix(in srgb, var(--accent-2) 30%, transparent);
  opacity: 0.4;
  animation-delay: -5s;
}

.ticket-page__orb--c {
  width: min(18vw, 200px);
  height: min(18vw, 200px);
  left: 42%;
  bottom: 8%;
  background: color-mix(in srgb, var(--accent) 22%, transparent);
  opacity: 0.28;
  animation-delay: -9s;
}

@keyframes ticketOrb {
  0%, 100% { transform: translate(0, 0) scale(1); }
  50% { transform: translate(10px, -14px) scale(1.04); }
}

/* Full-page loader (auto sign-in) */
.ticket-page__loader {
  position: fixed;
  inset: 0;
  z-index: 120;
  display: grid;
  place-items: center;
  padding: 1.5rem;
  background: color-mix(in srgb, rgba(5, 6, 10, 0.72) 88%, transparent);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  animation: ticketFadeIn 0.35s ease;
}

.ticket-page__loader[hidden] {
  display: none !important;
}

.ticket-page__loader-card {
  display: grid;
  justify-items: center;
  gap: 0.85rem;
  padding: 1.35rem 1.5rem;
  border-radius: calc(var(--radius) + 8px);
  border: 1px solid color-mix(in srgb, var(--accent-2) 28%, var(--glass-border));
  background: color-mix(in srgb, var(--glass-bg-strong) 82%, rgba(6, 8, 14, 0.95));
  box-shadow: 0 24px 60px rgba(0, 0, 0, 0.45);
}

.ticket-page__loader-ring {
  width: 2.75rem;
  height: 2.75rem;
  border-radius: 50%;
  border: 2px solid color-mix(in srgb, var(--accent-2) 18%, transparent);
  border-top-color: var(--accent-2);
  animation: ticketSpin 0.85s linear infinite;
}

.ticket-page__loader-text {
  margin: 0;
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-muted);
  background: linear-gradient(90deg, var(--text-muted), var(--accent-2), var(--text-muted));
  background-size: 200% 100%;
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
  animation: ticketShimmer 2s ease-in-out infinite;
}

@keyframes ticketSpin {
  to { transform: rotate(360deg); }
}

@keyframes ticketShimmer {
  0%, 100% { background-position: 100% 0; }
  50% { background-position: 0 0; }
}

@keyframes ticketFadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

.ticket-page__shell {
  position: relative;
  z-index: 1;
  width: min(1520px, 97.5vw);
  margin-inline: auto;
  padding-inline: clamp(0.5rem, 1.5vw, 1rem);
}

.ticket-page__hero {
  text-align: center;
  margin-bottom: clamp(1.25rem, 3vw, 2rem);
}

.ticket-page__kicker {
  display: inline-block;
  margin-bottom: 0.55rem;
  font-size: 0.66rem;
  font-weight: 800;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--accent-2);
}

.ticket-page__title {
  margin: 0 0 0.6rem;
  font-size: clamp(2rem, 4.2vw, 3rem);
  font-weight: 800;
  letter-spacing: -0.03em;
  line-height: 1.08;
  color: var(--text);
}

.ticket-page__subtitle {
  margin: 0 auto;
  max-width: 36rem;
  font-size: clamp(0.95rem, 1.7vw, 1.08rem);
  line-height: 1.6;
  color: var(--text-muted);
}

/* Email gate / login */
.ticket-gate {
  position: relative;
  max-width: 520px;
  margin: 0 auto 1.25rem;
}

.ticket-gate.is-exiting {
  animation: ticketGateOut 0.55s cubic-bezier(0.4, 0, 0.2, 1) forwards;
}

@keyframes ticketGateOut {
  to {
    opacity: 0;
    transform: translateY(-16px) scale(0.96);
    filter: blur(6px);
  }
}

.ticket-gate__aura {
  position: absolute;
  left: 50%;
  top: 2.5rem;
  width: 12rem;
  height: 12rem;
  transform: translateX(-50%);
  pointer-events: none;
}

.ticket-gate__ring {
  position: absolute;
  inset: 0;
  border-radius: 50%;
  border: 1px solid color-mix(in srgb, var(--accent-2) 35%, transparent);
  animation: ticketGateRing 3.2s ease-out infinite;
}

.ticket-gate__ring--2 {
  animation-delay: 0.8s;
}

.ticket-gate__ring--3 {
  animation-delay: 1.6s;
}

@keyframes ticketGateRing {
  0% {
    transform: scale(0.55);
    opacity: 0.75;
  }
  100% {
    transform: scale(1.35);
    opacity: 0;
  }
}

.ticket-gate__panel {
  position: relative;
  z-index: 1;
  padding: clamp(1.25rem, 3vw, 1.65rem);
  border-radius: calc(var(--radius) + 12px);
  border: 1px solid color-mix(in srgb, var(--accent-2) 22%, var(--glass-border));
  background:
    radial-gradient(ellipse 90% 60% at 50% 0%, color-mix(in srgb, var(--accent-2) 10%, transparent), transparent 58%),
    color-mix(in srgb, var(--glass-bg-strong) 70%, rgba(6, 8, 14, 0.92));
  backdrop-filter: blur(18px) saturate(1.25);
  -webkit-backdrop-filter: blur(18px) saturate(1.25);
  box-shadow:
    0 28px 64px rgba(0, 0, 0, 0.35),
    inset 0 1px 0 color-mix(in srgb, #fff 8%, transparent);
  text-align: center;
  animation: ticketGateIn 0.7s cubic-bezier(0.2, 0.85, 0.25, 1) both;
}

@keyframes ticketGateIn {
  from {
    opacity: 0;
    transform: translateY(20px) scale(0.94);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

.ticket-gate__icon {
  display: grid;
  place-items: center;
  width: 3.25rem;
  height: 3.25rem;
  margin: 0 auto 0.85rem;
  border-radius: 16px;
  color: #fff;
  background: linear-gradient(145deg, var(--accent-2), var(--accent));
  box-shadow: 0 14px 36px color-mix(in srgb, var(--accent) 35%, transparent);
  animation: ticketIconFloat 4s ease-in-out infinite;
}

.ticket-gate__icon svg {
  width: 1.65rem;
  height: 1.65rem;
}

@keyframes ticketIconFloat {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-5px); }
}

.ticket-gate.is-loading .ticket-gate__icon {
  animation: ticketIconPulse 1.2s ease-in-out infinite;
}

@keyframes ticketIconPulse {
  0%, 100% { transform: scale(1); box-shadow: 0 14px 36px color-mix(in srgb, var(--accent) 35%, transparent); }
  50% { transform: scale(1.05); box-shadow: 0 18px 44px color-mix(in srgb, var(--accent-2) 45%, transparent); }
}

.ticket-gate__title {
  margin: 0 0 0.35rem;
  font-size: 1.2rem;
  font-weight: 800;
  letter-spacing: -0.02em;
  color: var(--text);
}

.ticket-gate__lead {
  margin: 0 0 1.1rem;
  font-size: 0.82rem;
  line-height: 1.55;
  color: var(--text-muted);
}

.ticket-gate__field {
  display: grid;
  gap: 0.35rem;
  text-align: left;
  margin-bottom: 0.65rem;
}

.ticket-gate__field-label {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--accent-2);
}

.ticket-gate__field-wrap {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0 0.85rem;
  border-radius: 14px;
  border: 1px solid color-mix(in srgb, var(--glass-border) 85%, transparent);
  background: color-mix(in srgb, var(--glass-bg) 65%, transparent);
  transition: border-color 0.25s ease, box-shadow 0.25s ease;
}

.ticket-gate__field-wrap:focus-within {
  border-color: color-mix(in srgb, var(--accent-2) 42%, var(--glass-border));
  box-shadow: 0 0 0 3px color-mix(in srgb, var(--accent-2) 14%, transparent);
}

.ticket-gate__field-icon {
  color: var(--accent-2);
  flex-shrink: 0;
}

.ticket-gate__field-icon svg {
  width: 1.1rem;
  height: 1.1rem;
  display: block;
}

.ticket-gate__input {
  flex: 1;
  min-width: 0;
  border: 0;
  background: transparent;
  padding: 0.72rem 0;
  font-size: 0.95rem;
  color: var(--text);
  outline: none;
}

.ticket-gate__input::placeholder {
  color: color-mix(in srgb, var(--text-muted) 75%, transparent);
}

.ticket-gate__error {
  margin: 0 0 0.55rem;
  font-size: 0.78rem;
  font-weight: 600;
  color: #f87171;
  text-align: left;
}

.ticket-gate__error[hidden] {
  display: none !important;
}

.ticket-gate__btn {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.5rem;
  width: 100%;
  padding: 0.72rem 1.15rem;
  border: 0;
  border-radius: 999px;
  font-size: 0.88rem;
  font-weight: 800;
  color: #fff;
  cursor: pointer;
  overflow: hidden;
  background: linear-gradient(135deg, var(--accent-2), color-mix(in srgb, var(--accent-2) 65%, var(--accent)));
  box-shadow: 0 12px 32px color-mix(in srgb, var(--accent) 28%, transparent);
  transition: transform 0.22s ease, box-shadow 0.22s ease, opacity 0.22s ease;
}

.ticket-gate__btn:hover:not(:disabled) {
  transform: translateY(-2px);
  box-shadow: 0 16px 40px color-mix(in srgb, var(--accent) 36%, transparent);
}

.ticket-gate__btn:disabled {
  opacity: 0.75;
  cursor: wait;
}

.ticket-gate__btn-shine {
  position: absolute;
  inset: 0;
  background: linear-gradient(105deg, transparent 30%, rgba(255, 255, 255, 0.22) 50%, transparent 70%);
  transform: translateX(-120%);
  animation: ticketBtnShine 3.5s ease-in-out infinite;
}

@keyframes ticketBtnShine {
  0%, 100% { transform: translateX(-120%); }
  45%, 55% { transform: translateX(120%); }
}

.ticket-gate__btn-spinner {
  width: 1.1rem;
  height: 1.1rem;
  border-radius: 50%;
  border: 2px solid rgba(255, 255, 255, 0.25);
  border-top-color: #fff;
  animation: ticketSpin 0.7s linear infinite;
}

.ticket-gate__btn-spinner[hidden] {
  display: none !important;
}

.ticket-gate__trust {
  display: flex;
  flex-wrap: wrap;
  justify-content: center;
  gap: 0.35rem;
  margin: 0.85rem 0 0;
  padding: 0;
  list-style: none;
}

.ticket-gate__trust li {
  padding: 0.22rem 0.5rem;
  border-radius: 999px;
  font-size: 0.62rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: color-mix(in srgb, var(--text-muted) 90%, transparent);
  border: 1px solid color-mix(in srgb, var(--glass-border) 72%, transparent);
  background: color-mix(in srgb, var(--glass-bg) 50%, transparent);
}

/* Workspace enter */
.ticket-page__workspace[hidden] {
  display: none !important;
}

.ticket-page__workspace.is-entering {
  animation: ticketWorkspaceIn 0.65s cubic-bezier(0.2, 0.85, 0.25, 1) both;
}

@keyframes ticketWorkspaceIn {
  from {
    opacity: 0;
    transform: translateY(18px);
    filter: blur(4px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
    filter: blur(0);
  }
}

.ticket-workspace__bar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 0.55rem 1rem;
  margin-bottom: 0.85rem;
  padding: 0.55rem 0.85rem;
  border-radius: 999px;
  border: 1px solid color-mix(in srgb, var(--accent-2) 18%, var(--glass-border));
  background: color-mix(in srgb, var(--glass-bg) 58%, transparent);
}

.ticket-workspace__identity {
  display: flex;
  align-items: center;
  gap: 0.45rem;
  min-width: 0;
  font-size: 0.78rem;
  color: var(--text-muted);
}

.ticket-workspace__dot {
  width: 0.45rem;
  height: 0.45rem;
  border-radius: 50%;
  background: #4ade80;
  box-shadow: 0 0 10px color-mix(in srgb, #4ade80 65%, transparent);
  animation: ticketDotPulse 2s ease-in-out infinite;
}

@keyframes ticketDotPulse {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.55; transform: scale(0.85); }
}

.ticket-workspace__email {
  color: var(--accent-2);
  font-weight: 800;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  max-width: 14rem;
}

.ticket-workspace__switch {
  border: 0;
  background: none;
  font-size: 0.74rem;
  font-weight: 700;
  color: var(--accent-2);
  cursor: pointer;
  text-decoration: underline;
  text-underline-offset: 2px;
}

.ticket-tabs {
  display: flex;
  gap: 0.45rem;
  margin-bottom: 1rem;
}

.ticket-tabs__btn {
  display: inline-flex;
  align-items: center;
  gap: 0.4rem;
  border: 1px solid color-mix(in srgb, var(--glass-border) 85%, transparent);
  background: color-mix(in srgb, var(--text) 4%, transparent);
  color: var(--text-muted);
  border-radius: 999px;
  padding: 0.48rem 1rem;
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, background 0.2s ease, transform 0.2s ease, box-shadow 0.2s ease;
}

.ticket-tabs__icon svg {
  width: 1rem;
  height: 1rem;
  display: block;
}

.ticket-tabs__btn.is-active {
  color: var(--accent-2);
  border-color: color-mix(in srgb, var(--accent-2) 35%, var(--glass-border));
  background: color-mix(in srgb, var(--accent) 12%, transparent);
  box-shadow: 0 8px 24px color-mix(in srgb, var(--accent) 14%, transparent);
  transform: translateY(-1px);
}

.ticket-panel[hidden] {
  display: none !important;
}

.ticket-panel.is-active {
  animation: ticketPanelIn 0.4s ease both;
}

@keyframes ticketPanelIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.ticket-field {
  display: grid;
  gap: 0.35rem;
}

.ticket-field__label {
  font-size: 0.82rem;
  font-weight: 700;
  color: var(--text-muted);
}

.ticket-field__optional {
  font-weight: 500;
  color: var(--text-muted);
}

.ticket-field__row {
  display: flex;
  gap: 0.55rem;
}

.ticket-filters,
.ticket-list-wrap,
.ticket-detail,
.ticket-create {
  border-radius: calc(var(--radius) + 6px);
  border: 1px solid color-mix(in srgb, var(--accent) 12%, var(--glass-border));
  background: color-mix(in srgb, var(--glass-bg-strong) 76%, rgba(6, 8, 14, 0.9));
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
}

.ticket-filters {
  margin-bottom: 1rem;
  padding: 1rem 1.1rem;
}

.ticket-filters__head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
}

.ticket-filters__head h2 {
  margin: 0;
  font-size: 1rem;
}

.ticket-filters__toggle {
  border: 0;
  background: none;
  color: var(--accent-2);
  font-size: 0.82rem;
  font-weight: 700;
  cursor: pointer;
}

.ticket-filters__body {
  margin-top: 1rem;
  padding-top: 1rem;
  border-top: 1px solid color-mix(in srgb, var(--glass-border) 70%, transparent);
}

.ticket-filters__grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 0.85rem;
}

.ticket-filters__actions {
  display: flex;
  gap: 0.55rem;
  margin-top: 1rem;
}

.ticket-layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(300px, 380px);
  gap: 1rem;
  align-items: start;
}

.ticket-list-wrap {
  padding: 1rem;
  min-height: 420px;
  position: relative;
}

.ticket-list__head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 0.75rem;
  margin-bottom: 0.85rem;
}

.ticket-list__head h2 {
  margin: 0;
  font-size: 1.05rem;
}

.ticket-list__meta {
  font-size: 0.78rem;
  color: var(--text-muted);
}

.ticket-list__loading {
  padding: 1.25rem 0.5rem;
  text-align: center;
}

.ticket-list__loading[hidden] {
  display: none !important;
}

.ticket-list__loading-text {
  margin: 0.75rem 0 0;
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text-muted);
  animation: ticketShimmer 2.2s ease-in-out infinite;
  background: linear-gradient(90deg, var(--text-muted), var(--accent-2), var(--text-muted));
  background-size: 200% 100%;
  -webkit-background-clip: text;
  background-clip: text;
  color: transparent;
}

.ticket-skeleton-list {
  display: grid;
  gap: 0.55rem;
}

.ticket-skeleton-card {
  height: 4.5rem;
  border-radius: 0.85rem;
  background: linear-gradient(
    90deg,
    color-mix(in srgb, var(--glass-bg) 80%, transparent) 0%,
    color-mix(in srgb, var(--accent-2) 12%, transparent) 50%,
    color-mix(in srgb, var(--glass-bg) 80%, transparent) 100%
  );
  background-size: 200% 100%;
  animation: ticketSkeleton 1.4s ease-in-out infinite;
}

.ticket-skeleton-card:nth-child(2) { animation-delay: 0.15s; }
.ticket-skeleton-card:nth-child(3) { animation-delay: 0.3s; }

@keyframes ticketSkeleton {
  0% { background-position: 100% 0; }
  100% { background-position: -100% 0; }
}

.ticket-list__empty {
  padding: 2rem 1rem;
  text-align: center;
  color: var(--text-muted);
}

.ticket-list {
  display: flex;
  flex-direction: column;
  gap: 0.55rem;
}

.ticket-card {
  display: grid;
  gap: 0.35rem;
  width: 100%;
  text-align: left;
  border: 1px solid color-mix(in srgb, var(--glass-border) 80%, transparent);
  border-radius: 0.85rem;
  padding: 0.85rem;
  background: color-mix(in srgb, var(--text) 3%, transparent);
  color: inherit;
  cursor: pointer;
  transition: border-color 0.22s ease, background 0.22s ease, transform 0.22s ease, box-shadow 0.22s ease;
  animation: ticketCardIn 0.45s cubic-bezier(0.2, 0.85, 0.25, 1) both;
}

.ticket-card:nth-child(1) { animation-delay: 0.02s; }
.ticket-card:nth-child(2) { animation-delay: 0.05s; }
.ticket-card:nth-child(3) { animation-delay: 0.08s; }
.ticket-card:nth-child(4) { animation-delay: 0.11s; }
.ticket-card:nth-child(5) { animation-delay: 0.14s; }

@keyframes ticketCardIn {
  from {
    opacity: 0;
    transform: translateX(-10px);
  }
  to {
    opacity: 1;
    transform: translateX(0);
  }
}

.ticket-card:hover,
.ticket-card.is-active {
  border-color: color-mix(in srgb, var(--accent-2) 35%, var(--glass-border));
  background: color-mix(in srgb, var(--accent) 10%, transparent);
  transform: translateX(4px);
  box-shadow: 0 10px 28px color-mix(in srgb, var(--accent) 12%, transparent);
}

.ticket-card__top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
}

.ticket-card__subject {
  margin: 0;
  font-size: 0.95rem;
  font-weight: 700;
}

.ticket-card__preview {
  margin: 0;
  font-size: 0.82rem;
  color: var(--text-muted);
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}

.ticket-card__meta {
  font-size: 0.72rem;
  color: var(--text-muted);
}

.ticket-status {
  display: inline-flex;
  align-items: center;
  padding: 0.18rem 0.48rem;
  border-radius: 999px;
  font-size: 0.66rem;
  font-weight: 800;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.ticket-status--open {
  color: #4ade80;
  background: color-mix(in srgb, #4ade80 12%, transparent);
}

.ticket-status--closed {
  color: #f87171;
  background: color-mix(in srgb, #f87171 12%, transparent);
}

.ticket-status--archived {
  color: #fbbf24;
  background: color-mix(in srgb, #fbbf24 12%, transparent);
}

.ticket-pagination {
  display: flex;
  flex-wrap: wrap;
  gap: 0.4rem;
  margin-top: 1rem;
  justify-content: center;
}

.ticket-pagination__btn {
  min-width: 2rem;
  height: 2rem;
  border-radius: 0.55rem;
  border: 1px solid color-mix(in srgb, var(--glass-border) 80%, transparent);
  background: transparent;
  color: var(--text-muted);
  cursor: pointer;
  transition: color 0.2s ease, border-color 0.2s ease, transform 0.2s ease;
}

.ticket-pagination__btn.is-active,
.ticket-pagination__btn:hover:not(:disabled) {
  color: var(--accent-2);
  border-color: color-mix(in srgb, var(--accent-2) 32%, var(--glass-border));
  transform: translateY(-1px);
}

.ticket-pagination__btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
}

.ticket-detail {
  padding: 1rem;
  position: sticky;
  top: calc(var(--nav-offset) + 0.75rem);
  min-height: 420px;
  overflow: hidden;
}

.ticket-detail__loader {
  position: absolute;
  inset: 0;
  z-index: 3;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.65rem;
  background: color-mix(in srgb, rgba(6, 8, 14, 0.88) 75%, transparent);
  backdrop-filter: blur(6px);
  -webkit-backdrop-filter: blur(6px);
  font-size: 0.78rem;
  font-weight: 600;
  color: var(--text-muted);
}

.ticket-detail__loader[hidden] {
  display: none !important;
}

.ticket-detail__loader-ring {
  width: 2.25rem;
  height: 2.25rem;
  border-radius: 50%;
  border: 2px solid color-mix(in srgb, var(--accent-2) 16%, transparent);
  border-top-color: var(--accent-2);
  animation: ticketSpin 0.75s linear infinite;
}

.ticket-detail__placeholder {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 0.65rem;
  min-height: 360px;
  color: var(--text-muted);
  text-align: center;
}

.ticket-detail__placeholder-icon {
  width: 3rem;
  height: 3rem;
  display: grid;
  place-items: center;
  border-radius: 14px;
  color: var(--accent-2);
  border: 1px dashed color-mix(in srgb, var(--accent-2) 28%, transparent);
  background: color-mix(in srgb, var(--accent) 8%, transparent);
  animation: ticketIconFloat 5s ease-in-out infinite;
}

.ticket-detail__placeholder-icon svg {
  width: 1.5rem;
  height: 1.5rem;
}

.ticket-detail__head {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
  margin-bottom: 1rem;
  padding-bottom: 0.85rem;
  border-bottom: 1px solid color-mix(in srgb, var(--glass-border) 70%, transparent);
}

.ticket-detail__subject {
  margin: 0.25rem 0 0;
  font-size: 1.15rem;
}

.ticket-detail__meta {
  margin: 0.25rem 0 0;
  font-size: 0.78rem;
  color: var(--text-muted);
}

.ticket-detail__actions {
  display: grid;
  grid-template-columns: 1fr;
  gap: 0.45rem;
}

.ticket-detail__actions .btn {
  width: 100%;
  justify-content: center;
}

.ticket-thread {
  display: flex;
  flex-direction: column;
  gap: 0.65rem;
  max-height: 360px;
  overflow: auto;
  margin-bottom: 1rem;
  padding-right: 0.25rem;
}

.ticket-message {
  border-radius: 0.85rem;
  padding: 0.75rem 0.85rem;
  border: 1px solid color-mix(in srgb, var(--glass-border) 75%, transparent);
  background: color-mix(in srgb, var(--text) 3%, transparent);
  animation: ticketMessageIn 0.45s cubic-bezier(0.2, 0.85, 0.25, 1) both;
}

@keyframes ticketMessageIn {
  from {
    opacity: 0;
    transform: translateY(10px) scale(0.98);
  }
  to {
    opacity: 1;
    transform: translateY(0) scale(1);
  }
}

.ticket-message--shop {
  border-color: color-mix(in srgb, var(--accent-2) 24%, var(--glass-border));
  background: color-mix(in srgb, var(--accent) 10%, transparent);
}

.ticket-message__meta {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.5rem;
  margin-bottom: 0.35rem;
  font-size: 0.72rem;
  color: var(--text-muted);
}

.ticket-message__content {
  margin: 0;
  white-space: pre-wrap;
  line-height: 1.55;
  font-size: 0.88rem;
}

.ticket-message__delete {
  border: 0;
  background: none;
  color: var(--text-muted);
  font-size: 0.72rem;
  cursor: pointer;
}

.ticket-message__delete:hover {
  color: #f87171;
}

.ticket-reply {
  display: grid;
  gap: 0.75rem;
}

.ticket-reply .ticket-field {
  margin: 0;
}

.ticket-reply [data-ticket-reply-submit] {
  width: 100%;
  justify-content: center;
}

.ticket-reply__input {
  min-height: 6rem;
  resize: vertical;
  width: 100%;
}

.ticket-create__actions .btn {
  width: 100%;
  justify-content: center;
}

.ticket-create {
  max-width: 640px;
  margin: 0 auto;
  padding: 1.25rem;
}

.ticket-create h2 {
  margin: 0 0 0.35rem;
}

.ticket-create__lead {
  margin: 0 0 1rem;
  color: var(--text-muted);
}

.ticket-create .ticket-field {
  margin-bottom: 0.85rem;
}

.ticket-create__note {
  margin-top: 0.85rem;
  font-size: 0.84rem;
}

.ticket-create__note.is-error {
  color: #f87171;
}

.ticket-create__note.is-success {
  color: #4ade80;
}

[data-theme="light"] .ticket-gate__panel,
[data-theme="light"] .ticket-filters,
[data-theme="light"] .ticket-list-wrap,
[data-theme="light"] .ticket-detail,
[data-theme="light"] .ticket-create {
  background: color-mix(in srgb, var(--glass-bg-strong) 92%, #fff);
}

@media (max-width: 960px) {
  .ticket-layout {
    grid-template-columns: 1fr;
  }

  .ticket-detail {
    position: static;
  }
}

@media (max-width: 640px) {
  .ticket-filters__grid {
    grid-template-columns: 1fr;
  }

  .ticket-gate__panel {
    padding: 1.1rem;
  }

  .ticket-workspace__email {
    max-width: 10rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .ticket-page__grid-lines,
  .ticket-page__beam,
  .ticket-page__orb,
  .ticket-gate__ring,
  .ticket-gate__icon,
  .ticket-gate__btn-shine,
  .ticket-workspace__dot,
  .ticket-skeleton-card,
  .ticket-card,
  .ticket-message,
  .ticket-detail__placeholder-icon {
    animation: none !important;
  }

  .ticket-page__loader-ring,
  .ticket-gate__btn-spinner,
  .ticket-detail__loader-ring {
    animation: ticketSpin 1.5s linear infinite;
  }
}